To allow Nevion support to remote access your system, please follow these simple steps:
Download and Run the QuickSupport module for your OS.
Please note that the file will be automatically downloaded to your computer.
Send your unique ID & Password to Nevion Support.
Once the file you have downloaded is being executed, you will be presented with the interface you see in the picture below. Please provide the ID and Password to the Nevion support for the remote access.