Support

Please note we do not accept role-based email addresses – typically company addresses defined by a job rather than a person. We also accept ONLY job related emails connected to your web site domain. Other mail address i.e @gmail, @yahoo, @hotmail, wont be accepted.

First name *

Last name *

Company name *

Job position *

Relation with Nevion *

Role in your company *

Primary Industry *

Mobile number *

Please include international code (i.e +39…)

Website

Address

City *

State/Prov/Region/County

Zip/Postal code *

Country *

Product name/type *

AAV-3x-xxx, CPxxx, SLX2-xxx,VSxxx, …

Serial number *

TV0401.0xxxx, 158280xx-y.z, ….

Software version

Summary of your problem *

Please provide a brief description of the problem. *

What troubleshooting steps have been done so far?

Store consent under GDPR: You agree that NEVION AS will store and use your personal data which you have provided in this form, for providing information that you have agreed to receive, in accordance with our data protection policy. *

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More info on the GDPR and your data rights can be found here: https://goo.gl/7TdZXF

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Maximum upload size: 516MB

Please provide relevant alarmlogs, system reports, debugfiles, salvos, screen shots, etc. that can help in troubleshooting.

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Nevion

Support

Your media network is mission critical, so only the best will do. Nevion’s global professional services and support staff have years of experience, working with some of the largest and most innovative broadcasters and service providers in the world.

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